Privacy Policy
Minnat Global Exim ("MGE", "we", "us", "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you interact with our website, services, and communication channels.
1. Information We Collect
We collect the following categories of personal information:
- Contact information: name, email, phone/WhatsApp number, company name.
- Account & payment data: transaction records, billing name and address (payment card details are processed by Stripe).
- Content & business info: logos, images, marketing content you supply.
- Technical data: IP address, browser user-agent, cookies and analytics data.
- Communications: emails, calls, WhatsApp messages and meetings (with permission).
2. How We Collect Data
- Website contact & lead forms
- Email and WhatsApp communications
- Payment processors (Stripe)
- Cookies and analytics tools (Google Analytics, GTM)
3. Use of Personal Data
- Provide and manage services
- Process payments and invoices
- Project communication and support
- Website and service improvement
- Legal compliance
4. Sharing & Disclosure
- Service partners (Stripe, hosting, analytics)
- Legal authorities if required
- Business transfer scenarios (confidential)
5. Cookies & Tracking
We use cookies and analytics tools such as Google Analytics and Google Tag Manager to understand site usage and improve performance.
6. Payment Data & Stripe
Payments are processed by Stripe. MGE does not store full card details. See https://stripe.com/privacy.
7. Data Retention
Data is retained as required for services, legal compliance and records (minimum 3 years unless otherwise requested).
8. Security
We use reasonable security measures but cannot guarantee absolute security. Breaches will be notified as required by law.
9. Your Rights
You may request access, correction or deletion of data by contacting minnatglobalexim@gmail.com.
10. International Transfers
Data may be processed outside your country using secure, industry-standard safeguards.
11. Children
Services are not intended for children under 16.
12. Changes to This Policy
Updates will be posted on the website and notified where required.